Sales Agreement

This is a sales agreement in a virtual environment between SENNA DİZAYN SAN VE TİC A.Ş. and the Customer.

All users are deemed to have read and approved the sales agreement as soon as they complete their membership registration.

Article - 1

The subject of this agreement covers the rights and obligations of the parties regarding the sale and delivery of the product, whose qualities and sales price are specified below, sold by the seller to the buyer, in accordance with the provisions of the Regulation on the Principles and Procedures for the Application of Distance Contracts, within the scope of Law No. 4077 on the Protection of Consumers.

Article - 2

SELLER INFORMATION

SENNA DİZAYN SAN VE TİC A.Ş.

Article - 3

BUYER INFORMATION

All members: All buyers who become members and shop at the e-commerce store www.sennadesign.com of SENNA DİZAYN SAN VE TİC A.Ş. (hereinafter referred to as buyer or customer).

Article - 4

SUBJECT OF THE AGREEMENT AND PRODUCT INFORMATION:

The type, quantity, brand/model, color, number, sales price, and payment method of the goods/product or service are as stated on the site, and these promises may change without prior notice to the buyer.

Article - 5

GENERAL PROVISIONS

5.1 - The BUYER declares that they have read and understood all preliminary information regarding the basic characteristics, sales price, payment method, and delivery of the product subject to the agreement specified in Article 4, and that they have given the necessary confirmation electronically.

5.2 - The product subject to the agreement shall be delivered to the buyer or the person/organization at the address indicated by the buyer within the period explained in the preliminary information, depending on the distance of the buyer's place of residence, provided that it does not exceed the legal 30-day period for each product.

5.3 - If the product subject to the agreement is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the person or organization to be delivered does not accept the delivery.

5.4 - The SELLER is responsible for delivering the product subject to the agreement sound, complete, in accordance with the specifications stated in the order, and with any warranty certificates and user manuals, if any.

5.5 - For the delivery of the product subject to the agreement, this agreement must be approved electronically and the sales price must be paid by the payment method preferred by the buyer. If the product price is not paid for any reason or is canceled in bank records, the SELLER is deemed to be released from the obligation to deliver the product.

5.6 - If the relevant bank or financial institution does not pay the product price to the SELLER due to the unauthorized or unlawful use of the buyer's credit card by unauthorized persons after the delivery of the product, without fault of the buyer, the BUYER must send the product delivered to them or the person or institution specified in the sales agreement to the SELLER within 3 business days. In such a case, shipping costs belong to the buyer.

5.7 - If the SELLER cannot deliver the product subject to the agreement within the due period due to force majeure or extraordinary circumstances such as adverse weather conditions preventing transportation, or interruption of transportation, the SELLER is obliged to notify the buyer of the situation. In this case, the buyer may request the cancellation of the order, replacement of the product subject to the agreement with an equivalent one if available, and/or postponement of the delivery period.

5.8 - In case the products delivered to the BUYER and/or the person and/or institutions requested by the BUYER for delivery are defective or damaged, the products shall be sent to the SELLER within 7 days, and transportation costs shall be borne by the SELLER.

5.9 - This agreement becomes valid after it is approved electronically by the buyer.

Article - 6

RIGHT OF WITHDRAWAL:

The buyer has the right of withdrawal within 7 days from the delivery of the product subject to the agreement. To exercise the right of withdrawal, notification must be made, and the product must be unused. The shipping cost of the returned product belongs to the BUYER.

Article - 7

AUTHORIZED COURT:

Consumer arbitration committees and consumer courts are authorized in the implementation of this agreement.